GEMS Finance · Information & disclosures

Your privacy matters.

This notice explains the information collected through this website’s enquiry form. Updated 5 October 2026.

What you choose to share

The form collects your name, email, phone number, finance requirement and preferred contact method. You may also choose to provide approximate values, employment status and a message. Please do not send identity documents, bank details or sensitive records through this form.

Why we collect it

Your information is used to respond to your request, understand the kind of assistance you are seeking and organise the next conversation. Submitting this form does not subscribe you to a marketing list or authorise a credit check. A separate process applies if you proceed with a finance application.

Storage and service providers

Enquiries are stored in the website’s database. The website operator and authorised providers supporting the site may process information to operate and maintain the service. Hosting and technology providers may process data outside Australia. A dated record of your consent and a hashed network identifier are recorded for handling enquiries and limiting misuse.

The form does not send an application to a lender. Any sharing with a licensee, lender or other party as part of a later application will be addressed through the applicable consent and disclosure process.

Access, correction and questions

Contact info@gemsfinance.com.au or 0468 485 558 to ask about your information, request correction or discuss a privacy concern. Include your enquiry reference where available. Do not send identity documents until a suitable verification method has been arranged.

Broader credit-assistance privacy information

For information about Outsource Financial’s handling of personal and credit information, read the Outsource Financial Privacy Policy. Ask us for the privacy disclosures that apply before proceeding with credit assistance.

For complaints, visit our complaints information.